Refund Policy
Refund Policy – PocketPrice
At PocketPrice, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.
1. Returns
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You may request a return within 7 days of receiving your order.
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Items must be unused, in their original condition, and in the original packaging.
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Proof of purchase (order number or receipt) is required.
2. Refunds
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Once your return is received and inspected, we will notify you.
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If approved, your refund will be processed to your original payment method within 7–10 business days.
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Shipping charges are non-refundable.
3. Exchanges
If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 48 hours of delivery.
4. Non-Refundable Items
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Gift cards
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Sale/discounted items
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Personal care products (for hygiene reasons)
5. Contact Us
For any questions or refund requests, please contact our support team:
📧 support@pocketprice.stor