Refund Policy

Refund Policy – PocketPrice

At PocketPrice, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

1. Returns

  • You may request a return within 7 days of receiving your order.

  • Items must be unused, in their original condition, and in the original packaging.

  • Proof of purchase (order number or receipt) is required.

2. Refunds

  • Once your return is received and inspected, we will notify you.

  • If approved, your refund will be processed to your original payment method within 7–10 business days.

  • Shipping charges are non-refundable.

3. Exchanges
If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 48 hours of delivery.

4. Non-Refundable Items

  • Gift cards

  • Sale/discounted items

  • Personal care products (for hygiene reasons)

5. Contact Us
For any questions or refund requests, please contact our support team:
📧 support@pocketprice.stor